Users - User explorer
User Explorer allows you to track the entire journey of an individual user from the time they have installed the app. You can get minute details like time spent on a screen, the events before drop off in the app, any issues like crashes, hangs etc,. for an in depth qualitative analysis.
Selecting a user
Step 1: Select a time period from the global time filter and the version of your app
Step 2: Select the type of users you want to analyse. You can choose between All Users, New Installs, Uninstalls or Returning Users.
You can choose from users in a particular segment that was created.
You can search for users based on a particular User or Session property.
Additionally, you can filter users based on multiple user and session properties at once.
- Step 3: Click on get users and select the user that you want to analyse.
The user tab shows a list of details pertaining to the phone used by the user and their Install and Uninstall dates.
The Usage information shows the total number of sessions done by the user, the Average number of screens and events, Number of hangs and crashes, etc.
The sessions graph shows a trend of the number of sessions done by the user on a daily basis.
The custom user information gives details about all the user properties logged for the particular user in your application.
Session level usage
- Step 1: Click on the session you want to analyse. You can see how many seconds have the user spent in the session, number of navigations, number of events and the number of crashes/hangs in the session.
- Step 2: You can choose between three types of data collected by Apxor during every session. There is also a consolidated view that shows all data and an option to search for specific events or issues.
The event tab shows event level data in a particular session.
The user events tab will showcase any user interactions (taps, scrolls, flings etc) that occur between logged events.
The issues tab brings Crashes, Hangs and ANRs into view.
- Step 3: You can look at the user's individual session and use the drop downs to reveal additional information. If there are any event attributes being logged, they will get displayed here.
You can also see how many times has a particular event been done by the user by checking the apx_lt_count. You can track the session in which an event is happening using the apx_lt_count_slot.